Who will use my data?
The Guild of Master Craftsmen Services Ltd
What for?
Depending on what data you have given us permission to use, we will store and process your personal data in order to allow us to contact you in the form of an email newsletter, offering products and information that we believe may be of interest to you, and contacting you by telephone, email or post regarding orders that you place through the website. Members who provide us with information for their application or via changes on the website in the Members’ area are providing us details to display on their public Findacraftsman listing page.
We also collect information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites, applications or services (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, and how your use the site) and we will ask for your permission before we do so. We may do this using cookies or similar technologies.
What data will be stored?
We will store your registration details, usage info, and any preference information we collect as part of you visiting our website. Members will have any contact information such as names, email addresses, telephone numbers and addresses stored, as well as any qualification and insurance details.
What data will be shared?
We will only share your personal information with third-parties that are necessary for the processing of the data (for example, with our email newsletter is created and sent by Spotler Mail+, but is only used by them to send our newsletter). For competitions, we will state in the competition entry form if we will share your information with the competition sponsor, and you can opt-out of this on the form.
We will share your information with any regulator or legal body that requests it in accordance with the law.
How long?
Your data will be stored until you opt-out or unsubscribe. Any members who are no longer live on our system will only be stored in our CRM database managed by Zoho CRM, and no longer displayed on a public listing on Findacraftsman.
Who can access my data?
We will never sell, share or otherwise distribute your data to any third party, unless necessary for the processing of the data.
We will share your information with any regulator or legal body that requests it in accordance with the law.
How is my data kept secure?
We will store your data on secure UK based servers, which will be processed in the UK. We use industry standard security protocols/technology to secure data. Third parties that have access to your data for processing also adhere to the data protection laws and GDPR.
Updated: 03/03/21
The Guild of Master Craftsmen Services Ltd take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will never sell, share or use your personal information other than as described here.
About this privacy policy
This policy sets out how we will use and share the information that you give us. This policy describes your relationship with The Guild of Master Craftsmen Services Ltd.
We aim to process information about you fairly and in a transparent manner and the aim of this document is to provide you with sufficient information for you to be able to understand what we are doing with your data. If you are unsure how we are handling information about you or you think we could improve our privacy information please contact the data controller using the contact details listed below.
Who are we and how to contact us
The Guild of Master Craftsmen Services Ltd. is registered with the Information Commissioner’s Office under the Data Protection Act 1998. The data controller is Jonathan Sheppard.
You can get in touch with us in any of the following ways:
Email: gdpr.enquiries@thegmcgroup.com
Phone: +44 (0) 1273 477374 (office hours 9am – 5:30pm GMT, Monday – Friday)
Contact: https://guildmc.com/contact-us/
By post: Jonathan Sheppard, The Guild of Master Craftsmen Services Ltd, 166 High Street, Lewes, BN7 1XU
How to change your preferences
You can unsubscribe from our newsletter at any time by clicking the “Unsubscribe” button in any newsletter email you receive from us. For all other changes, please contact us by one of the methods listed above.
How we operate
We operate in line with EU GDPR [May 2018] data protection guidelines. We are committed to maintaining your personal rights and allow all users to change or withdraw their opt-in options at anytime. We will also advise you on how to complain to the relevant authorities, namely the Information Commissioner’s Office.
Who this privacy policy applies to
This policy relates to users of The Guild of Master Craftsmen Services Ltd website (https://www.guildmc.com) and the Findacraftsman website (https://www.findacraftsman.com), subscribers to the email newsletter and users of other The Guild of Master Craftsmen Services Ltd websites.
What this policy applies to
This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect.
This includes:
As a customer:
• Information you provide during the registration process
• Information you provide when browsing the website or submitting comments
• Information you provide in the form of number data, messages or meta-data
• Information we collect about how you use the website
• Information relating to purchases and other transactions
• Information given and stored as part of our ongoing relationship
Scope of Consent
By submitting your personal data on this site, you are affirming your explicit consent for such information to be used in accordance with this privacy policy. You will be able to withdraw that consent at any time by the methods described.
Opting out at a later date
Once you have given your consent, you can amend or withdraw your consent at anytime. You can also choose to object to processing at anytime. We respect all user rights as defined in GDPR. If you have any comments or wish to complain please contact us via the contact details above.
How we store and process your data
Your account data will be collected stored and processed in the UK only. In order to provide updates and offers that may be of interest to you we use recognised third parties to take payment, process email newsletters, manage our company accounts and provide banking services. These third parties may operate outside the EU.
Uses of your data
We undertake the activities above for the reasons below:
Our obligations
We are a data controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled.
We will comply with the Data Protection Act 1998 and the GDPR [MAY 2018] in the way we use and share your personal data. Among other things, this means that we will only use your personal data:
• Fairly and lawfully
• As set out in the legislation and this policy
• To the extent necessary for these purposes
We will process your personal data ourselves as the data processor. We will take reasonable precautions to safeguard the personal information that you supply.
The Guild of Master Craftsmen Services Ltd may from time to time use your information for marketing, account management or relationship management purposes. The main purpose of this is to provide you with information about goods and services which we may think may be of interest to you and/or to maintain any existing relationship we may have with you.
Children aged 13 or over
If you are age 13 or older you may leave your contact information when posting a comment or using our contact forms, but only with expressed consent of a parental or guardian.
Third Parties
Your data is not shared with any third parties other than as described here.
Security
We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours. If you have any queries or concerns about your data usage please contact us.
Legitimate Interests
Under the Data Protection Act, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you).
Contacting us, exercising your information rights and Complaints
If you any questions or comments about this Privacy Policy, wish to exercise your information rights in connection with the personal data you have shared with us or wish to complain, please contact the Data Protection Officer at The Guild of Master Craftsmen (details above). You have the right to a Subject Access Request (SAR). We will process SARs within 20 days, SAR responses are usually free but we reserve the right to charge for excessive or unfounded requests. We fully comply with Data Protection legislation and will assist in any investigation or request made by the appropriate authorities.