Frequently asked questions

To find tradesperson who are well regarded, first look for their membership or affiliation of a reputable federation or trade association, such as The Guild of Master Craftsmen. Reputable organisations provide assurance that the tradesperson you are employing has been assessed and accredited, and you will receive assistance, should any problems occur. You can search for local tradespeople who are members of the Guild of Master Craftsmen at www.findacraftsman.com.

The Guild of Master Craftsmen assists consumers in several ways. Firstly, we assess all our members for being professional, skilled and worthy of the title of ‘Master Craftsman’. Our regional assessors personally visit every tradesperson. Their workmanship, their procedures and their approach are all closely assessed to meet the high standards of The Guild of Master Craftsmen.

Secondly, through our website, www.findacraftsman.com and our office phone line 01273 478 449, we provide an easy facility for you to locate suitable tradespeople in your area, providing information and contact details.

Finally, in the unlikely case that something does go wrong with your project, we have a conciliation department that is dedicated to resolving any problems, however large or small.

We represent a diverse variety of trades and crafts, both traditional and contemporary. From stonemasons, saddlers and thatchers, to interior designers and PVC manufacturers, all are united by accreditation to the Guild of Master Craftsmen.

The Guild represents over five hundred trades. From general trades associated with building such as plumbers, carpenters and plasterers, through to the more traditional trades like stonemasons, restoration specialists and sash window makers, on to the more unusual and artisan such as kiltmakers, quilt designers and ice sculptors, we have an extremely rich and diverse group of members.

The Guild emblem is the most obvious way of identifying a Guild member. This can be displayed in a number of ways: on vehicles, on their website, on advertising materials or on their stationery. Searching for a member on our website, www.findacraftsman.com assures that you can trust a tradesman has been thoroughly vetted. You can also call our office on 01273 478 449 to check if your tradesman is a Guild member. Further information on how to choose a tradesperson can be found here.

Yes. Guild members can be expelled from The Guild if their behaviour and/or workmanship are deemed to have fallen below the stringent standards required by our Aims and Objectives and qualifications for membership.

We have an impartial conciliation department dedicated to resolving any problems or disputes between consumers and Guild members.

You can find local trades or crafts, who are accredited members of The Guild, by either searching on our website www.findacraftsman.com or by phoning our office on 01273 478 449.

Choosing a trusted tradesperson who is a member of a reputable trade association or federation such as The Guild should always be your first step when planning your project. Ensure you ask to see examples of a tradesman’s work and be wary if they are reluctant to show you. It is always good practice to get a written quote and again, be cautious if they are reluctant to provide one.

We offer general tips and advice for consumers here, through news articles we publish, and through our website www.findacraftsman.com, or by phoning our office on 01273 478 449.